Refunds & Cancellations
Because all of our products are digital, access is granted instantly after purchase. For this reason, all sales are generally final and non-refundable once a file has been downloaded or the content has been accessed.
However, your experience matters to us. If you encounter a technical issue that prevents you from accessing the product you purchased, or if you believe the product was misrepresented compared to the description on our website, please contact us within 7 days of your purchase at [your support email]. We will review your case and may, at our sole discretion, offer a replacement product or store credit.
Subscriptions
For subscription plans, you can cancel at any time from your account page or by contacting us. Your access will remain active until the end of the current billing period.
We do not offer partial or pro-rated refunds for unused time on active subscriptions or for subscription renewals that have already been processed. To avoid being charged for the next period, please make sure to cancel before the renewal date.
Chargebacks
If you believe a payment was made in error, please contact us first so we can investigate and try to resolve the issue. Unjustified chargebacks may result in suspension of access to our products.
This policy does not affect any rights you may have under applicable consumer protection laws in your country of residence.